Sub-processors
Last updated: 2026-06-06 · Service: agents.biab.cloud
Template — verify before launch. List should reflect your
actual production stack. Notify customers 30 days before adding any new
sub-processor (commitment in Privacy
Policy §9).
The following third parties process personal data on our behalf. Each entry says what they handle and where, so you can judge regional and regulatory fit.
Always engaged
| Sub-processor | Purpose | Data | Location |
|---|---|---|---|
| Hetzner Online GmbH | Hosting all compute, storage, and database workloads | All workspace files, account records, encrypted secrets, logs | Falkenstein, Germany (EU) |
| Let's Encrypt (ISRG) | Issuing TLS certificates for *.agents.biab.cloud and custom domains | Domain names only (no user data) | USA |
Engaged at your choice
These run only when you explicitly enable them. The LLM provider one is the one most users will touch — your prompts + code context go there once you save an API key in Settings.
| Sub-processor | Purpose | Data | Location |
|---|---|---|---|
| OpenRouter, Inc. | Routes prompts to your selected model | Prompts, code context, model output | USA |
| Ollama, Inc. (cloud) | Same as OpenRouter, alternative provider | Prompts, code context, model output | USA |
| Discord, Inc. | Optional bridge so your agents respond in Discord | Discord messages you send to your bot, bot replies | USA |
| Tavily AI | Optional web-search backend for agents | Search queries | USA |
Internal-only (not visible to users but disclosed for transparency)
| Sub-processor | Purpose | Data |
|---|---|---|
| Docker Hub (Docker, Inc.) | Distributes the container images we run on the cluster | None (image registry, no user data) |
| Cloudflare (DNS) | Authoritative DNS for biab.cloud and subdomains | Domain records (no user data) |